Council tax appeals

Notify us if you think your information is incorrect

If you believe the information on your council tax bill is incorrect, please contact us:

• Email: local.taxation@peterborough.gov.uk
• Phone: 01733 452 258 (Monday to Friday, 9am to 5pm - excluding bank holidays)

Please have your council tax account reference number ready.

Submit a council tax appeal

If you still don't agree with a decision we have made, you have the right to appeal.

Examples of reasons for appealing include:

• You do not agree you are liable for the council tax
• You do not agree with the dates you are shown as liable for the council tax
• You have not been given a discount which you believe should apply
• You have not been given an exemption which you believe should apply
• You have not been given a reduction for a person with a disability and you believe you are entitled
• You disagree with a penalty imposed

How to appeal

You must appeal in writing with an explanation of your reasons for appealing.

We have two months to consider your appeal and respond.

Please email us at local.taxation@peterborough.gov.uk. Alternatively, you can write to us at the following address:

Council Tax
Shared Transactional Services
Peterborough City Council
Town Hall
Peterborough
PE1 1HQ

Escalate your appeal

If we reject your appeal or fail to respond within two months, you can make a further appeal to the Valuation Tribunal Service. They are independent of the council.

You must make your appeal to the Valuation Tribunal Service:

• Within two months of us rejecting your initial appeal
• Within four months of the initial appeal where we fail to respond

Council tax payments during the appeal

While you wait for the outcome of your appeal (either with us, the VOA or the Valuation Tribunal Service), the council tax remains payable as billed.

If you don't pay, we will continue with enforcement action even if the appeal remains outstanding.